{"id":11,"date":"2025-02-13T21:01:41","date_gmt":"2025-02-13T21:01:41","guid":{"rendered":"https:\/\/artisticwears.com\/?page_id=11"},"modified":"2025-02-13T21:05:24","modified_gmt":"2025-02-13T21:05:24","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/artisticwears.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p><p><strong>1. What is our Refund Policy?<\/strong><br>You have 14 days from the date of delivery to request a Refund if:<\/p><br><p>The item(s) is faulty, damaged, or defective at the time of delivery.<br>The product is unused, in its original packaging, with all labels and protective stickers attached.<br>You received a different size than the one you ordered.<br>2. How to Apply for a Return?<br>To request a return, notify us within 14 days of delivery by:<\/p><br><p>Email: info@artisticwears.com<br>Phone: (207) 747-0700<br>We review each return request on a case-by-case basis to ensure a fair outcome. If the product is defective or damaged, we will send a replacement. Please provide photographic evidence of the issue via email before your claim can be processed.<\/p><br><p><strong>3. When Will My Return Be Processed?<\/strong><br>We aim to process returns within 5-7 business days of receipt. During peak sale periods, please allow up to 14 business days for processing.<\/p><br><p><strong>4. What is our Size Exchange Policy?<\/strong><br>If you are unsatisfied with the size of your purchase and wish to exchange it:<\/p><br><p>Contact us via email at info@artisticwears.com within 14 days of delivery.<br>The product must be unused, in its original packaging, with all labels and stickers attached.<br>5. Do We Offer Refunds?<br>We do not offer refunds. However, in cases where we are unable to provide an exchange or alternative solution, we may issue a store credit.<\/p><br><p>Refunds (in the form of store credit) will be processed within 7-10 business days. Shipping and handling charges are non-refundable.<\/p><br><p><strong>6. Returns for Sale &amp; Discounted Items<\/strong><br>Exchanges for sale or discounted items are only allowed if there was an error on our part (e.g., incorrect item shipped).<\/p><br><p><strong>7. Scenarios Not Eligible for Returns &amp; Exchanges<\/strong><br>We may be unable to honor Refund requests in the following scenarios:<\/p><br><p>The request is made after the 14-day window.<br>The product shows signs of use or damage.<br>The product has been altered or tampered with.<br>For further assistance with returns and exchanges, please contact us:<\/p><br><p>Artistic Wears<br>Phone: (207) 747-0700<br>Email: info@artisticwears.com<br><\/p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. What is our Refund Policy?You have 14 days from the date of delivery to request a Refund if: The item(s) is faulty, damaged, or&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/artisticwears.com\/index.php\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/artisticwears.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/artisticwears.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/artisticwears.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/artisticwears.com\/index.php\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":4,"href":"https:\/\/artisticwears.com\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":3156,"href":"https:\/\/artisticwears.com\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions\/3156"}],"wp:attachment":[{"href":"https:\/\/artisticwears.com\/index.php\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}